Shipping & Returns

Shipping

The shipments of our products on this page are conditioned to be delivered in the Dominican Republic, your order will reach each province or municipality to an office near you where you will go to pick up your product, it is important to note that since it is approved request of order and after verifying the terms of payments as we issue our invoicing and through emails our system will keep you informed of each process.

It is important to inform that the deliveries of our products are made by subcontracting other companies specialized in transport and logistics and this responsibility will be under your control, however it is important to clarify that until the product is not in your hands and received as it is permanent our effort so that it is so and that the stipulated times and deadlines are met.

Returns

Likewise, in the case of returns, we have a period of 30 days to accept any claim or refund, taking into consideration that the product in question returns it to us in the same conditions in which it was received and with the documentation of the place. We are unlikely to accept products that are uncovered or in poor condition, as well as the time to process the claim.